Multiple members of the same community are suddenly experiencing serious issues with Hylo, w/ both logging in and loading content
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Krisha Subramanian
Multiple members of the same community are suddenly experiencing serious issues with Hylo, w/ both logging in and loading content. It's affecting several people at once, which suggests something broader.
Some members can't log in with Google at all
Others log in fine but see a completely empty stream — no content loads regardless of what they try
Standard troubleshooting steps haven't helped: refreshing, clearing cache, logging out and back in, switching browsers — nothing works
Browsers affected
Safari and Chrome — so this isn't browser-specific
Tibet Sprague
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complete
Thomas Watson
Yeah, this is likely all related to the cache tool I added to try speed up load times :(
We have taken it out of use now, so a lot of these issues we've been having over the last two weeks will go away for now.