Bugs & Feature Requests

It would be awesome to be able to share videos inside Hylo channels. At the moment it seems like we can only upload photos.

It would be really great to have pinned posts/chats in Chat channels. Super useful for setting context in the chat for newcomers.

The default “Buy Now” language does not align with many community-based models. For us, this is not a purchase — it’s a joining, contributing, or stepping into stewardship. It would be incredibly helpful to allow custom CTA text such as: “Join Now" “Become a Steward” “Contribute & Join” “Enter the Community” Language shapes experience. This small shift would dramatically increase alignment for values-driven communities.

It would be powerful to allow stewards to embed a short intro video (Vimeo/YouTube/Loom/etc.) on the payment/join page. For our use case, this page acts as a landing page where members: Learn about the community, feel into the culture, hear directly from the stewards. Video builds trust and increases conversion — especially for relational, community-based ecosystems.

It would be extremely helpful if the description field supported basic rich text formatting such as: Paragraph spacing, Bold, Italics, Bullet points, Headers For communities like ours, this page functions as a front-facing orientation space. Without formatting, the text becomes visually dense and harder to read. Adding basic formatting would significantly improve clarity and usability.

When attempting to connect tracks to the paid offering, the system returns “No tracks found,” even though tracks are already created in the community. Steps to Reproduce: Click “Add Tracks” System displays “No tracks found” Tracks do exist in the community

Our community operates on a gift economy model with: $1 minimum contribution, Member chooses their monthly amount, Suggested tiers (e.g. $4, $11, $22, $44, $100) Currently, the payment structure appears fixed. It would be incredibly valuable to support: A “Choose Your Amount” field with minimum threshold, Optional suggested contribution buttons, Clear steward messaging explaining sliding scale philosophy Many regenerative communities operate this way. Supporting sliding-scale recurring contributions would significantly expand Hylo’s usability for values-aligned groups.

In our use case (The Living Commons), we operate on a monthly recurring contribution model (gift economy). When selecting “Monthly” as a duration, it’s unclear whether this means: A recurring auto-charge each month (subscription model), OR a one-time payment that grants access for one month only. For stewarding our community, we need the ability to configure recurring monthly contribution (auto-renews) with an easy way for members to increase their contribution later if they desire.

The expected behavior for me would be for pinned posts to be pinned no matter what the sorting selection is

A pollination customer requested that we sort the group explorer by most active. The purpose of this is so their members can find other relevant groups to join that actually have activity.