Chat not opening on iphone
under review

Tibet Sprague
What phone are you using? Are you sure you have downloaded the latest version of the app?
A
April Peabody
Tibet Sprague Iphone 17 Pro. Yes, the latest version of the app. Which I don't normally use at all because I've found adding a web app to my phone froze up less. But it's the same on the app and the web app. Chats is a black screen.

Tibet Sprague
Merged in a post:
Chat not opening on iphone
A
April Peabody
I have new chats but can't access them on my phone. When I click rthe chat icon it goes to a black screen. This has persisted for several days.
A
April Peabody
Yes. Desktop is ok

Tibet Sprague
updated the status to
under review
can you see the chats fine on your desktop web browser?